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      Claro

      Engaged Employer

      Claro reviews

      4.2

      84% would recommend to a friend

      (580 total reviews)
      avatar

      José Antônio Guaraldi Félix

      70% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.7

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      Claro has an employee rating of 4.2 out of 5 stars, based on 580 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Claro employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      580 reviews
      1.0
      Jul 26, 2018

      Poor treatment of their employees

      Ejecutivo de cuentas
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reliable fiber backbone, fiber network presence.

      Cons

      Poor treatment of their employees, poor pay, poor execution, poor implementation process, slow Delivery, everything is a slow manual/Excel process.

      2.0
      May 3, 2018

      Not the best, but not the worst

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a big company with years of experience in telecommunications. It owns most of the telecommunications infrastructure in Puerto Rico. It manages wireless and wireline as well as television services, so you get the opportunity of acquiring experience in more than one field.

      Cons

      It does not have a retirement plan for its employees. Employee trainings are almost non existing. Entry level trainings are mostly for call center and technical employees. Growth and rotation within the company is very limited.

      3.0
      Oct 3, 2017

      Engineer -

      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, 401k matching and great insurance.

      Cons

      Process is broken in regards to hierarchy and chain of command. A director from completely different cost center can dictate what your entirely separate department can or can't do. Also, company culture is old school in sense that upper management gives off the "you should feel lucky you even have a job here" whereas company cultures are shifting to appreciating and putting the employee first.

      Viewing 22 - 24 of 580 Reviews
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      ReviewsClaro reviews

      Glassdoor has 9,881 Claro reviews submitted anonymously by Claro employees. Read employee reviews and ratings on Glassdoor to decide if Claro is right for you.