Citi reviews

3.6

65% would recommend to a friend

(36,505 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,505 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

37K reviews
4.0
Sep 28, 2008
Recommend
CEO approval
Business Outlook

Pros

fantastic learning organization that focuses on develping leadership

Cons

tonnes of matrix reporting...spiderweb org charts ---makes things slow.

2.0
Sep 27, 2008
Recommend
CEO approval
Business Outlook

Pros

If you're the kind of person who doesn't mind selling an 85-year-old widow an annuity with a 10-year surrender charge, then this is the job for you.

Cons

Management is stuck in the 1970s, crowing about the benefits of their experience in "the Lehman System" of cranking out calls, following the time zones and "gathering the assets." Of course, there's little regard for what happens to clients because you're just supposed to focus on "assets and account." In today's highly competitive market where clients can get many of the services provided by financial advisors on the internet, you need to focus on giving clients the benefits of working with you and only you--that takes time, and it's a relationship that isn't going to start with a dinnertime cold call. Sadly, unless companies like this change, they're going to go the way of the dinosaurs which, by the way, is what many people call management.

4.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Good brand name - people know Citi. It sure does have recognition. On a flip side, some people see Citi as a credit card and mortgage company... Benefits are pretty decent, good vacation allowance. Because Citi is so big, it can provide opportunities to work in different departments, regions and even countries. Not sure about compensation in other cities, but its very competitive over here compared to other banks.

Cons

Working at a big company has its drawbacks as well. A lot of times communication is broken between departments. Sales goals are nearly impossible to reach eliminating a chance of promised commission. Not easy to move up - Citi's presence in Boston is still very limited. Insurance premiums are fairly high, but I guess they are high everywhere these days.

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