Citi reviews

3.6

65% would recommend to a friend

(36,514 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

37K reviews
1.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits were outstanding! 22 vacation days, and 12 "personal days" which were to be taken for any given reason...that along with 10 holidays -- astronomical!! They were very concerned with VOE, the Voice of the Employee. This was a new concept for me as I was surrounded by the mantra "VOC" Voice of the Customer and our bottom line was obviously tied to bringing in new customers and/or clientele. The Blue Ash facility is outstanding and a real plus to the community. I think they'll eventually make this facility the de facto Center of Excellence; but it will take time.

Cons

The management team in Long Island City was horrendous about assigning responsiblities, guiding new employee's or offering constructive feedback. I knew that I had made a mistake after just 3 weeks of accepting a job with them.

2.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

I used to work in Compliance IT in GWM; the work is not difficult or time-consuming. Generally, everyone gets in around 10, leaves at 5; definitely great if you want an extremely laid-back occupation.

Cons

Awful place for any sort of intellectual stimulation, and there are no real exit opportunities. You will work with (and probably under) low-caliber people, which is the nature of back-office, and find yourself working at their pace. I was essentially a glorified email server; taking emails from one party and forwarding it to another.

3.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Pay: Good pay when first joining company, but if you're in IT, you're in for a big disappointment come raise and bonus time! See downsides for more... Benefits: Very comparable to a few other companies that I have worked for. And every company's benefits get cut every year - Citi is no different. Time off: Excellent - more vacation than I have ever heard of! Although sick days are limited, which I don't like. I still don't use them all - I just don't like that they're limited. I have never had issues taking unexpected time off, although I pay for it later if there is a lot of work that I miss. Good name / recognition: Over the years, people in general have seemed impressed when they hear that I work for Citi.

Cons

Horrible pay increases: Maybe I'm spoiled, but my performance over the 15 years prior to Citi brought me nothing lower than 6-7% combined raise and bonus between four other companies. Again, that's not average, that's the lowest I have ever received... prior to Citi. So what does this type of performance get me at Citi? Anywhere from 0-2% combined raise and bonus!! It's not just me - of the six other people in my immediate area that have shared this information with me, none had gotten even 2% combined raise or bonus in years. I have spoken to only a couple of other people in IT who are not in my immediate area and they both made a 3-4% raise+bonus sound really good, but very hard to get. I'm sorry, it's not really good nor should it be that hard to get. Everyone in IT says that the Business side gets all of the money - I have only heard these rumors and can't confirm them. Work/Life Balance: My area preaches no more late hours/weekends, etc., but then turn around and schedule an extra 40-50 hours per month. Career advancement: We were told that in order to get promoted, a position at that level has to open up. I have never heard of this outside of Citi. Elsewhere, I have been promoted for doing a good job that deserves a promotion, whether there was an opening or not. I could understand this if you wanted to get into management, but not at any level lower than this. Competence of Senior management: Although no different than almost every other bank out there, senior management took on so much risk with their lending the entire world is now suffering! Banks such as Citi wrote the book on Risk, then decided to throw it away for near-term profits - unbelievable.

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