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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,593 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      4.0
      Aug 27, 2009

      Hard work but rewarding

      Investment banking managing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stimulating enviroment which despite the public set backs still has enormous franchise power. The PR is probably 6 months behind the business at the moment

      Cons

      Biggest challenge is to overcome the brand damage. In investment banking the client has to feel that they are getting the best, blowing up your own balance sheet is not a good start

      3.0
      Aug 25, 2009

      Politics, politics, politics

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Management is accessible -The people a friendly and many are very competent -Not very structured - you can meet people way above your level and make some good connections

      Cons

      -Everything is politics and bureaucracy -You never know when you may be laid off -Often enough you can feel like just another "number"

      1.0
      Aug 20, 2009

      Unbelievable turnover rate

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros for working at Citigroup were above average. The health insurance consisted of numerous packages to choose from, the salary and commission was decent, the paid time off was fantastic and the recognition for a job well done was good. As a newbie at a Citi call center you'll get insurance from day one, about 25 paid days off per year (just don't expect to use them on weekends) and recognition for going beyond expectations which includes time off the phone.

      Cons

      You're pretty much chained to your desk while on the clock. They strictly monitor your time off the phone so don't get up to use the bathroom much. The management doesn't have a clue as to what their employees are doing nor do they know correct procedure. They monitor about 5 of your 2000+ calls each month so there is little feedback from them on what can be improved. A lot of them also do not know bank policies. I myself had a question about a particular policy which I took to my manager. He gave me what he said was "the correct procedure". I was discharged by his manager two weeks later. My ex manager still has his job so incorrect procedure is still coming down the chain. The turnover rate is also insane because people hate the job so much. I went through 3 departments in training classes of 20 people. Each training class I was in had about 2-3 survivors after one year on the job.

      Viewing 36259 - 36261 of 36,593 Reviews
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