Cielo reviews

3.6

67% would recommend to a friend

(1,576 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Sep 26, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good working environment, good lead

Cons

The Career progression is slow

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Cielo Response
1y
Hi, this is Tanya Derrick, SVP – Client Services. I appreciate you taking the time to share your experience at Cielo so far. It’s important that the values we uphold as leaders and the culture we create here, make a difference to our people. When it comes to career progression, I strongly encourage you to have a conversation with your leader. Consider working on an Individual Development Plan to help you manage and track where you want to be, and there are plenty of resources available developed by the Talent Development team on the intranet (including the Spark Hub). If there is ever anything you want to discuss, or if you need further guidance you can connect with me via Teams or Tanya.Derrick@cielotalent.com. Thank you!
5.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Wonderful people to work with

Cons

Recruited too many people after Covid pandemic in 2022 and then made swathes of people redundant in 2023/24

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Cielo Response
1y
Hello, this is Marita Hazeldene, VP of Client Services. It’s great to read you had a good support network, the connections we make with our colleagues make all the difference in our day-to-day at work. You're right that the aftermath of the pandemic presented significant challenges for many organisations, including ours. One of the key areas we've focused on is leveraging internal mobility opportunities to provide our employees with new roles and growth prospects when changes occur within the accounts they support. This aims to minimise the impact of such transitions and ensure that our valued team members have the chance to explore new avenues within the company. Thank you for your comments, if there is ever anything else you want to share you can contact me at Marita.Hazeldene@cielotalent.com, and I wish you all the best in your career journey!
4.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Love the remote work! The flexibility is wonderful.

Cons

Wish there was more transparency with departments priorities

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Cielo Response
1y
Hi, this is Sally Hunter, EVP – Revenue Strategy. Thank you for sharing that Cielo is a great place to work! Giving our people the opportunity to work flexibly is a priority. I know myself how important this is for our own wellbeing, so I’m pleased to see this has been a great benefit for you personally. I would recommend you having an open conversation with your leader, to help you understand more about our priorities. I would also be happy to talk with you directly, you can contact me at Sally.Hunter@cielotalent.com, or of course via Teams. Thanks again.
Viewing 208 - 210 of 1,576 Reviews

Glassdoor has 1,929 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.