Cielo reviews

3.6

67% would recommend to a friend

(1,576 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The culture and job environment is great, I loved to work there was amazing I learn to much

Cons

Downsizes all the time, you felt that a tons of uncertain situations can affect your job,

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Cielo Response
1y
Hi, this is Rick Rosario, VP – Client Services. From the title of your review, it looks like you are part of my team! Thank you for sharing your feedback, it’s always energizing to hear about the culture we have at Cielo, and it’s great to know you’ve been excited to grow in your development with us. A note on your additional comments – if you are every concerned, please be open with your leader. We are actively working to stabilize our position and explore new avenues for growth and innovation. Alternatively, you can reach out to me directly at Rick.Rosario@cielotalent.com. Thank you.
3.0
Oct 8, 2024

Overall Great

Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn here are great.

Cons

Takes a while to receive a salary increase

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Cielo Response
1y
Hello, this is Elaine Orler, SVP – Consulting. I’m thrilled to hear that you've been able to take advantage of the many personal and professional development opportunities we offer at Cielo. Regarding your feedback on compensation, we want to reassure you that we conduct thorough annual merit reviews and continuously track industry trends and benchmarks to ensure our total rewards package—including salaries, benefits, and incentives—remains competitive. If you have any questions or would like further clarity, we encourage you to have an open conversation with your leader, or feel free to contact me directly at elaine.orler@cielotalent.com or on Teams.
4.0
Oct 8, 2024

Good people

Recommend
CEO approval
Business Outlook

Pros

Great people Consistent values Care about customers

Cons

Unclear strategy Lack of process rigor Siloed service delivery components makes it difficult to deliver 'bespoke' solutions

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Cielo Response
1y
Hi, this is Novid Jafari, Vice President of Sector Delivery. Thanks for taking the time to share your feedback. Any feedback we receive from past and present employees helps us to identify areas where we can continue to improve. With our strong teams we can support our diverse range of clients as we continue to scale and operate as a global business. Having a clear strategy that is well communicated across the organization is crucial, and we're always working to enhance our strategic planning and alignment processes as we work on our next iteration. I know this can be challenging, but it's something we're focused on getting right. If you're open to it, I would really value the chance to have a more in-depth conversation about your experiences and insights. This could help us better understand the specific challenges you faced and explore potential solutions. Feel free to reach out to me directly at novid.jafari@cielotalent.com.
Viewing 199 - 201 of 1,576 Reviews

Glassdoor has 1,929 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.