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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      67% would recommend to a friend

      (1,577 total reviews)
      avatar

      Marissa Geist

      68% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 19, 2017

      Awful call centre environment do not deliver what they promise to clients

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a great company to work at when they were Ochre House.

      Cons

      A large bureaucratic disorganised organisation who now operate under a call centre environment with much of the operation being outsourced to eastern Europe due to lower costs of labour. They have lost lots of clients over the past few years due to under delivering / performing and will not invest money or resources in their staff. Revolving door with very few opportunities for career progression and inept managers leading. Compared to other RPO's out there they are definitely one of the worst to work for.

      avatar
      Cielo Response
      9y
      Thank you for sharing your constructive comments and for your 5+ years of dedicated service to Cielo. Change is a constant in our culture and with that comes the need for all of us to be flexible and adaptable. The changes we make across the organization are intended to deliver on our bold vision, to re-enforce our company values and to empower our people to own their success. Cielo offers extensive opportunities for career growth and professional development. We encourage all employees to share their concerns with a manager, and to work with them to explore opportunities to accelerate their career at Cielo. We’re sorry that this did not happen for you during your time here.
      4.0
      Jan 18, 2017

      Recruiter

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cielo has a lot of flexibility in career opportunities, and has a lot of potential to grow within your current team, or new teams. Training courses are frequently offered to grow your knowledge, and your career. The culture is great.

      Cons

      Overall, the benefits package, and compensation structure is not the best. Not many opportunities for raises unless being promoted into a new position. There was a lack for new hires.

      avatar
      Cielo Response
      9y
      Thank you for sharing with us! Investing in our people is a top priority at Cielo, and we're so glad that you've taken advantage of the training and professional development opportunities we offer. We regularly review our benefits packages to ensure that they are competitive and will continue to integrate employee feedback in the development of those packages.
      3.0
      Jan 9, 2017

      Interview Specialist (Remote)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work from home and vacation accrual rate is better than most companies.

      Cons

      Strict metrics/productivity percentages to meet. They expect your calendar to be booked back to back with 30min phone interviews all day, this can get boring and tedious. As a remote employee the leadership team hardly connects with you on a personal level, only at weekly TEAM meetings no one on ones. Pay is horrible and growth opportunity is sparse.

      avatar
      Cielo Response
      9y
      Thanks so much for your feedback about your experience at Cielo. We will be sure to share your thoughts about engagement of remote employees with our management team. In the meantime, we hope you will reach out to your manager or your HR Business Partner to talk about the lack of connection.
      Viewing 1384 - 1386 of 1,577 Reviews
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      ReviewsCielo reviews

      Glassdoor has 1,930 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.