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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      67% would recommend to a friend

      (1,573 total reviews)
      avatar

      Marissa Geist

      68% approve of CEO

      53% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.1

      Career opportunities

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Mar 24, 2025

      Constant Change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home and flexible PTO are great

      Cons

      Constant change and the work demands are draining

      avatar
      Cielo Response
      1y
      Hello, this is Matt Jones, EVP of Product. Thank you for taking the time to share your review and for the time you have given to Cielo over the past 6 years. Having been with Cielo for 20 years, I've personally seen many positive changes firsthand. Though it can certainly be difficult, we remain ahead of the curve by introducing new products and services to meet clients’ evolving needs while supporting our people on the journey. This is what has helped us get to where we are today as a leading global talent acquisition partner. We appreciate your effort and adaptability during these times of transition. All our work is essential to our success, and we are committed to providing ongoing support through any ongoing changes. If you’d like to talk this through, you are welcome to reach out to me at Matt.Jones@cielotalent.com. Thank you again for your feedback and commitment.
      3.0
      Mar 24, 2025

      Lack of Work/Life Balance

      Talent aquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues made the job more enjoyable, was able to work hybrid.

      Cons

      Didn't have enough people in the position to divide the work.

      avatar
      Cielo Response
      1y
      Hello, this is Kirsten Mayer, EVP – People & Culture. Thank you for sharing your feedback. I am pleased to hear that your colleagues made your experience more enjoyable, there is great value in having connected teams and the positive impact they can have on the culture we have here. Though our industry can involve high workloads, we encourage our people to talk to their leaders about workload or work/life balance concerns. Open communication helps resolve these issues. In addition, we are proud to offer several benefits that highlight our commitment to work-life balance and employee recognition. These include extra time away for work anniversaries and birthdays, as well as a Global Day Away each year to acknowledge and celebrate the hard work and dedication of our teams. If there’s anything else you’d like to share, please reach out to me at Kirsten.Mayer@cielotalent.com. Best wishes.
      2.0
      Mar 23, 2025

      So Tired

      Preboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are great, everyone helps each other. Remote work is great.

      Cons

      While everyone helps out each other, the managers and leads don't even know what we do in our role. They rely on us to remind them what to do. Pay is also low. For someone who's been with them for a long time, I'm just waiting to be laid off or to resign when I finally find a new job. With the current economy, tenured and legacy employees aren't being paid fair, compared to the new ones. The employees who are working to the bone are being given work form other positions because they want to "save" on paying their employees. They like to gaslight their employees with flowery words, just so that they don't discover the truth behind the horrible situations the company is facing.

      avatar
      Cielo Response
      1y
      Hello, this is Novid Jafari, VP of Shared Delivery. Thank you for taking the time to share your feedback with us. I recognize that there are always areas where we can improve. While I cannot address every concern here due to the anonymity of the platform, I want to emphasize that we have a set of expectations that drive our leadership culture. It is crucial that we all understand our responsibilities and feel comfortable discussing them openly with each other. Leadership training is a priority for us, and we are continually working on ensuring our teams are equipped to support all employees effectively. I am here if you would like to discuss more in confidence, please reach out to me directly at Novid.Jafari@cielotalent.com.
      Viewing 124 - 126 of 1,573 Reviews
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      ReviewsCielo reviews

      Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.