Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
4.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work options Supportive management Reasonable Workload Great benefits

Cons

Layoffs Large company Repetitive Work

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Cielo Response
1y
Hi, this is Karen Degennaro, Senior Director of Brand and Digital. Thanks for sharing your experience. We're proud that so much of Cielo resonated with you—it reflects the effort our teams put into creating a supportive environment. Workforce changes are tough, but sometimes necessary as we adapt to business needs. We’re committed to supporting our people through these transitions and making our roles more engaging. We appreciate your thoughtful review and wish you continued success!
3.0
Apr 27, 2025

Mixed Review

Recommend
CEO approval
Business Outlook

Pros

Majorly work from home schedule.

Cons

Majority of the bonuses for the year 2024 wasn't provided. The workload feels excessive.

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Cielo Response
1y
Hi, this is Rick Rosario, VP of Client Services. Thank you for your review. I understand workload can sometimes become overwhelming as we support the needs of our clients. I would encourage you to connect with your leader to explore opportunities for de-prioritization or additional support. Regarding bonuses, 2024 presented challenging market conditions that affected many companies, including ours. However, we are committed to finding better ways to recognize and acknowledge our people throughout 2025. If you need further support, please do not hesitate to reach out. You can contact me at Rick.Rosario@cielotalent.com.
4.0
Apr 25, 2025

Great Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cielo has a great company culture. My team was always willing to lend a hand and support when needed.

Cons

Growth opportunities are pretty limited. Company restructure made bonus potential very minimal as well.

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Cielo Response
1y
Hi, this is Tara Cassady, Chief Revenue Officer. Thank you for sharing your thoughts with us. I am glad that you felt so connected to your team and the culture here—our people are what make Cielo so special. We appreciate your candid feedback regarding growth opportunities and compensation, as well as your perspective on organizational priorities. These are important considerations as we evolve to meet today’s marketplace. If there is anything else you’d like to share about your experience, you can reach me at Tara.Cassady@cielotalent.com. Wishing you all the best in the next steps of your career, and I hope you carry forward the supportive connections and experiences you valued with us.
Viewing 106 - 108 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.