Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 79 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 46 reviews)); "Great opportunity and culture there" ((in 43 reviews)); "Working with really great staff" ((in 24 reviews)); "Friendly work environment." ((in 22 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 55 reviews)); "there was bad management." ((in 48 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews)); "Low salary compared to other in market" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Apr 12, 2022

Mostly a good culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall, a good place to work at with a very diverse culture but some slightly old school practices that might need a makeover.

Cons

Not very forward thinking at the moment, when it comes to permanent role positions that allows employees to work from anywhere they have a reliable internet connection. They are mostly a hybrid environment, unless you were one of the lucky ones that did get approval during the pandemic.

Choice Hotels Response

Thank you for taking the time to share your perspective. We're sorry to hear your expectations were not met. Choice’s work-from-home policy depends on your role and the department you work for. Choice recognizes the importance of work-life balance and, therefore, offers telecommuting, in its sole discretion, as a viable work alternative. We value your thoughts and will share them with the HR and executive leadership.

2.0

Apr 8, 2022

manager rocks owners dont

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

flexible hours and great management

Cons

owners are racist and do not value loyalty

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

2.0

Apr 7, 2022

Mostly good

Pr manager

Recommend

CEO approval

Business Outlook

Pros

Great people in the team, a fun industry, nice offices.

Cons

Clique-y management, product is not that attractive, very reactionary strategy

Viewing 277 - 279 of 1,127 Reviews

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Jobs at Choice Hotels

Receptionist-Front Desk