Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, very hospitable company

Cons

Too frugal, no promotions, constant turnover

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Choice Hotels Response
1y
Thank you for sharing your feedback. Your thoughts will be shared with human resources and executive leadership.
5.0
Apr 9, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

This company cares about its employees and helps the. Achieve their career goals.

Cons

Depending on the department upward advancement can be slow.

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Choice Hotels Response
1y
Thank you for taking the time to review your employment experience. We appreciate your positive thoughts and will share your constructive feedback with leadership.
2.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The guy who made the food in the employee cafeteria on Tuesdays made some great soup.

Cons

This position is given dirty broken supplies, rooms were never cleaned to guest satisfaction, communication was non-existent in the food and beverage department, worst of all is the attendance policy, where there is no such thing as an “excused absence” as in, if you get sick, and provide a doctors note, it will still be marked as an unexcused absence for the first day, always. Same goes for any emergency, funeral, injury, birth of a child… employees receive 6 of these instances, and on there 7th, they are terminated. People are constantly getting fired. Every day I saw someone getting walked out.

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 121 - 123 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.