Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 83 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 48 reviews)); "The people and culture at Choice are great!" ((in 41 reviews)); "Great staff all the time" ((in 22 reviews)); "Friendly coworkers among front desk" ((in 14 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "part time work and low pay" ((in 43 reviews)); "there was bad management." ((in 43 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 23 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 3, 2024

Terrible

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Easy job... that's it honestly.

Cons

NO Benefits, egotistical owners, NO raises, NO PTO

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

4.0

Apr 30, 2024

Good company albeit old and hard to implement change

Director

Recommend

CEO approval

Business Outlook

Pros

Worked with a great team until we got a new SVP/CRO

Cons

CRO is a tyrant with little man syndrome.

Choice Hotels Response

Thank you for sharing your feedback. Your thoughts will be shared with human resources.

1.0

Apr 27, 2024

OK

Manager

Recommend

CEO approval

Business Outlook

Pros

Almost each and every hotel in USA are old and outdated.

Cons

If you are a manager good luck on your relationship with the owners

Choice Hotels Response

Thank you for providing your thoughts. We will share your feedback with human resources.

Viewing 109 - 111 of 1,123 Reviews

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Jobs at Choice Hotels