Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Friendly staff to work for." ((in 24 reviews)); "Best work environment, learning scope" ((in 21 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 21, 2011

Unhappy

Motel manager

Recommend

CEO approval

Business Outlook

Pros

Starting job for a new worker. Not enough training and hard to fit in. Language barrier is difficult so another would be Spanish.

Cons

Management should spend more time training.

3.0

Aug 29, 2011

A lot of freedom but monotonous and repititious work

House keeping

Recommend

CEO approval

Business Outlook

Pros

Working as a house keeper was good because there was a lot of job freedom. I could show up a little late to work and it was no problem. Also, there's no one monitoring you so as long as you finish all your assigned rooms before guests need to check in and make sure the room is done up to standard you have a lot of freedom. I brought my ipod with music/books on tape everyday which really passes the time; others would turn on the tv while making the beds, cleaning.

Cons

It is the same thing over and over and when you get a busy day you get very stressed and fall behind in your work if your not going at a very fast pace. After making 13 beds you get really sick of it and begin to despise bed skirts. The pay is also low without many benefits. Theres not much room for advancement and the owners were stingy about allocating more money to the hotel for fixing things, raises etc.

3.0

Aug 10, 2011

Corporate and frustrating, but good work/life balance and pay.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Pay, Work-Life, Time Off, Benefits, Fairness

Cons

Corporate Culture, Silo-ed, People, Pettiness, Not challenging enough

Viewing 1096 - 1098 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager