Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 46 reviews)); "The people and culture at Choice are great!" ((in 42 reviews)); "Working with really great staff" ((in 25 reviews)); "Flexible hours depending on manager;" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "part time work and low pay" ((in 46 reviews)); "there was bad management." ((in 42 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews)); "Low salary and limited scope for growth" ((in 19 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 20, 2013

If you like flexibility and enjoy a meeting a variety of people than this is a great job.

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

I love how flexible my schedule is. My boss is pretty awesome!!

Cons

Rude guests. Only paid twice a month.

5.0

Nov 7, 2013

good company

Sales

Recommend

CEO approval

Business Outlook

Pros

close to home, in Ocean City -that I love, fair job and work and nice workplace

Cons

some times the small close knittness plus is always a con and the entire area of Ocean City is below scale for jobs

3.0

Nov 5, 2013

It's an okay place to work

Sales director

Recommend

CEO approval

Business Outlook

Pros

Discounted rooms all over the country; Franchise hotels

Cons

Low pay and benefits are not that great. Not a chance to move up in my company.

Viewing 1060 - 1062 of 1,123 Reviews

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Jobs at Choice Hotels