Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

There is lots of time off, and very interesting projects. It's a great environment for learning new technologies

Cons

The job can be very high stress, with the frequent releases. Long hours are occasionally necessary for hitting deadlines.

5.0
Aug 6, 2015

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they give the best earning points to employees, and offer great discounts. easy computer system with many quirks to help the hotel itself. a less stressful company to work for.

Cons

rate of pay depending on location. I have worked in Choice hotels in a couple states, rate of pay in not consistent by job description or title.

2.0
Jul 29, 2015

Front Desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to fulfill responsibilities and plenty of down time depending on the shift and volume of guests. Good job for college students, especially 2nd or 3rd shift, I did homework and essay writing during those times. If your working alone or with a good workmate can be an easygoing environment. It's been a good in between job. I have enough qualifications I was hired on the spot so if you have a good customer service background and understanding of the service industry it'll give you a leg up being hired. Job has good schedule flexibility.

Cons

Bad management and bad owners at my location. Owners only care about overhead and we have serious lack of consistency with rules and regulations due to our revolving management door. Owners only promote or hire unqualified mangers they can pay below the pay grade. This last management change saw hiring of friends of the manager, a pushing aside those of us with seniority and flat out fictitious time cards, stealing, and lying to guests. One fellow employee that was pushed out of becoming assistant manager wrote a very direct letter to Choice Hotels with no response.

Viewing 979 - 981 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.