Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 81 reviews)); "Great opportunity and culture there" ((in 46 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 45 reviews)); "Great staff all the time" ((in 24 reviews)); "Friendly coworkers among front desk" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "there was bad management." ((in 49 reviews)); "part time work and low pay" ((in 44 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary compared to other in market" ((in 19 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,124 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 16, 2015

Easy, just alot of balls to juggle

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Good management , great environment

Cons

Not enough pay for what you do, if you actually do your job correctly and thoroughly

3.0

Jun 10, 2015

Marketing Manager at Choice Hotels Franchise

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lot of training material available on Choice Advantage software; good business model and great reservation discounts for employees.

Cons

No strict enforcement of important policies. GM Owners can easily ignore these policies and no action is taken.

1.0

Jun 9, 2015

Front Desk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly guests, clean building, close

Cons

Lack of communication from the start, horrible customer service, consistent scheduling issues, poor employee attitude

Viewing 934 - 936 of 1,124 Reviews

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Jobs at Choice Hotels