Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 1, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro to working for this company is the guests. Most all will treat you respectfully and will tell you that you deserve to work in better conditions.

Cons

Senior management treats everyone with disrespect. Your first paycheck often takes weeks to receive. If you work over 40 hours they WILL change your timecard to prevent paying overtime. They discriminate based on age and/or race. They do not provide efficient tools to perform job such as; office supplies, food & beverage min/max levels, cleaning supplies required by Depth. of Health, etc. They do not make repairs in a timely fashion or sometimes even at all.

4.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

The staff is amazing and support you as the employee as far as the goals you have in life. I am being taught Grade A customer service experience as well.

Cons

You must have Patience! If you do not consider yourself an empathetic person. Do not apply. The pay is not comfortable.

2.0
Aug 31, 2015

front desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overtime discount meeting new people discount discount

Cons

long shifts no breaks no breaks management unorganized

Viewing 892 - 894 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.