Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Good work life balance (depending on the team you're working for)" ((in 49 reviews)); "Great opportunity and culture there" ((in 39 reviews)); "Great staff all the time" ((in 24 reviews)); "Flexible hours depending on manager;" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"part time work and low pay" ((in 48 reviews)); "It takes long time to be full time worker and no benefits" ((in 47 reviews)); "there was bad management." ((in 45 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary compared to other in market" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 11, 2015

Good Place

Front desk/night auditor

Recommend

CEO approval

Business Outlook

Pros

Good, stable company. Working the front desk is a wonderful way to meet people from all over the world, and to gain experience dealing with all sorts of problems and attitudes. If you are a good worker, management stands behind you.

Cons

Work shifts can be difficult if you prefer working "normal hours". The graveyard shift is great if you prefer quiet, but not if you really want to interact with people. The salaries are not great, and there were no benefits offered when I worked there.

3.0

Nov 30, 2015

Needs more oversight

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is enjoyable work, but there is not much opportunity for growth. I enjoy being my own supervisor as well as meeting new people.

Cons

There are no benefits, no paid holidays or vacations, and no raises. Even after working here for a number of years, there is no accrual of vacation hours.

1.0

Nov 24, 2015

Awful place to work

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great co workers. The employee discount for hotels are good if you travel much.

Cons

No benefits, no raises, no room for growth, total disregard for employee safety (while working night shift), and management doesn't seem to care about employees cares or concerns.

Viewing 862 - 864 of 1,125 Reviews

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Jobs at Choice Hotels

Hotel Front Desk Clerk

Front Desk Receptionist

Front Desk Receptionist

Receptionist-Front Desk