Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 79 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 45 reviews)); "Great opportunity and culture there" ((in 44 reviews)); "Great staff all the time" ((in 26 reviews)); "Friendly work environment." ((in 20 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 53 reviews)); "there was bad management." ((in 44 reviews)); "Low pay and no forward opportunity" ((in 42 reviews)); "Low salary and limited scope for growth" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 16, 2024

could have better employee benefits

Équipier client

Recommend

CEO approval

Business Outlook

Pros

not many except for 2$ more than minimum pay

Cons

no tips, no extra bonuses, guy has been working for past 30yrs to get the same pay as me who has been there for under a year. rewards arent too good since i still have to pay for spa, food at work and to sleep at choice hotels. barely get a 25% off all

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed. 

3.0

Oct 4, 2024

Long long time ago

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work environment, good coworkers, decent pay at the time

Cons

Monotonous, not much room for growth

Choice Hotels Response

Thank you for sharing your input on your past employment at Choice Hotels. We are glad to hear you were happy with the work environment and your colleagues. Choice Hotels prioritizes development and growth opportunities for our associates and has a rich culture of internal promotion. We appreciate your feedback and have shared it with human resources.

4.0

Sep 30, 2024

Good Place To Work For Hybrid Scedules

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

You will always have at least one WFH day.

Cons

Was a little hard to get used to have a manager in a different time zone

Choice Hotels Response

Thank you for sharing your experience as a current Choice Hotels associate. We pride ourselves on a flexible work environment and we are glad you have experienced that within our culture.

Viewing 73 - 75 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide