Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 25, 2017

Astounding

Recommend
CEO approval
Business Outlook

Pros

Great benefits, great working environment, great opportunity to move up. Flexible staff and hours. Amazing training opportunities through choice U.

Cons

Sometimes as a manager you have to stay late or work shifts that front desk agents call out of but other than that I see no cons.

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
4.0
May 24, 2017

night auditor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

advancement, team work, dependable, reliable

Cons

dirty, musty, needs paint job

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
3.0
May 22, 2017

Front Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong support from Management when Guest complain.

Cons

Simply not paid enough for the amount of work needed, and the level of service expected.

avatar
Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 691 - 693 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.