Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 43 reviews)); "Working with really great staff" ((in 25 reviews)); "Great work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 48 reviews)); "there was bad management." ((in 44 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "Low salary and limited scope for growth" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 16, 2025

A really friendly place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved my time with Choice. A really friendly place to work with a good collaborative culture. I learnt a huge amount in a short period of time and was very much set-up for future success.

Cons

UK office is small and as a result there are limited long-term career opportunities, unless you're willing to relocate.

1.0

May 13, 2025

Front Desk Receptionist

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

a consistent paycheck, a job, something.

Cons

terrible management, very disrespectful. hard too work with toxic management.

5.0

Apr 28, 2025

Innovation Hub

Senior it director

Recommend

CEO approval

Business Outlook

Pros

The culture here is simply amazing. Everyone is so supportive and collaborative, making it a great place to work. It's not just about getting the job done; it's about doing it together and enjoying the process. One of the standout aspects of the company is its commitment to innovation. The IT department is always pushing the boundaries, exploring new technologies, and finding creative solutions to complex problems. It's exciting to be part of a team that is always looking ahead and thinking about the future. The forward-thinking approach in IT is truly inspiring. The company doesn't just follow trends; it sets them. We're always encouraged to think outside the box and come up with new ideas. This mindset not only keeps us ahead of the curve but also makes our work incredibly fulfilling.

Cons

While the company excels in many areas, one challenge that has been noted is the slow decision-making process at the business layer. This can sometimes lead to delays and inefficiencies. However, it's important to recognize that the company is aware of this issue and is actively working to improve it. They are constantly making strides to streamline decision-making processes and enhance overall agility. This proactive approach shows their commitment to continuous improvement and adapting to better serve their employees and customers.

Viewing 40 - 42 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager