Is Chevron a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Chevron have rated their employer with 4.1 out of 5 stars in 101 Glassdoor reviews. This is a higher than average score with the overall rating of Chevron employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Chevron now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Chevron .

Does Chevron pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Chevron with 4.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Chevron.

How happy are Customer Service (CSR) professionals working at Chevron?

93% of Customer Service (CSR) employees at Chevron would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Chevron with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Chevron?

Cashier (171) , Intern (154) , Software Engineer (137) , Engineer (131) , Financial Analyst (126) , Facilities Engineer (87) , Manager (84) , Analyst (80) , Project Manager (80) , Business Analyst (78) , Finance Analyst (66) , Petroleum Engineer (65) , Process Engineer (63) , Customer Service Representative (62) , Sales Associate/Cashier (59)

What are the pros of working at Chevron according to real employee reviews?

"Great benefits and real" ((in 629 reviews)); "Work life balance can be good but it depends entirely on where you work and your manager" ((in 482 reviews)); "The people are great and it is evident that they really care for their employees and workers." ((in 452 reviews)); "Good pay and great to have a 9 day fortnight" ((in 424 reviews)); "Salary and good perks for direct hire" ((in 244 reviews))

What are the cons of working at Chevron according to real employee reviews?

"Bad management and they wanted you to sign up for a credit card instead of getting paid" ((in 148 reviews)); "Frequent layoffs quite common." ((in 119 reviews)); "HR is a sham and designed to protect bad managers" ((in 77 reviews)); "Long hours and very hierarchal (like all big companies)" ((in 60 reviews)); "Company is not the same what it was several years ago due to poor leadership." ((in 45 reviews))

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Chevron

Chevron Customer Service (CSR) reviews

4.1

93% would recommend to a friend

(101 total reviews)

Mike Wirth

95% approve of CEO

89% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

3.8

Senior management

Customer Service (CSR) employees have rated Chevron with 4.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Chevron is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

4.0

Jan 31, 2026

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great co workers Friendly customers

Cons

No flexibility Always new people quitting

5.0

Nov 4, 2025

Best company IMO

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid Lots of allowances + bonuses Lots of Leaves/SL provision, easy to file as well Work + Life balance >>>

Cons

Started as a contractor, it's quite tough to secure a full time position here. But managers and supervisors will motivate and help you land a full time position. It's just, there's no guarantee when

3.0

Sep 2, 2025

It’s a Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Dependable schedule (mostly) On time paycheque Not a lot of bouncing around between stations Recognized employer Duties predictable

Cons

Duties unchanging ! High turnover, constant training of new employees Customers always in a rush, and you are a prime target for frustration due to any delay

Viewing 1 - 3 of 101 Reviews

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Chevron Customer Service (CSR) reviews

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Great

Best company IMO

It’s a Job

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