ChargeAfter reviews

4.3

78% would recommend to a friend

(64 total reviews)

Meidad Sharon

93% approve of CEO

90% positive business outlook

ChargeAfter has an employee rating of 4.3 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ChargeAfter employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

64 reviews
1.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Good product with great potential. Good HR leader, great VP of Lender Relations and great VP of Sales who genuinely cares about his sales team.

Cons

CRO was very dishonest, not a person who keeps his word and will lie to your face. Once you're hired, you have a very short time (2-3 months) to get multiple Enterprise level contracts signed, if not, you’ll be fired without explanation and the next Enterprise Sales person will be calling on your rolodex that you’ve entered into Salesforce. Heavy tension is starting to permeate throughout the sales org primarily because of the CRO believing that Enterprise level accounts can be closed within two months. Everyone knows that Enterprise sales cycles take several months and sometimes a year-plus. As you know, sometimes you don’t get a response from a potential merchant until the 9th or 10th email, but the CRO wants contracts signed within a month or two; not very realistic, especially with the very limited marketing, no pricing structure and zero high level case studies to reference. Tip: If you still decide to make the jump, ask for at least 15k-20k more than you would normally ask during negotiation.

1.0
Jul 24, 2022
Recommend
CEO approval
Business Outlook

Pros

-Hiring process was fine -Value Prop is there

Cons

-Unethical... a history of firing people to not pay commissions. Word is, allegedly, they're now being sued. -Zero training, figure it out -Almost entire sales team gone in last 90 days. Hmmm wonder why.

3.0
Jul 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Product is great and a lot of potential - Huge addressable market, especially since retailers have gotten confused with all the different payment options, ChargeAfter helps solve that problem - Great value prop for enterprise and larger Mid-Market retailers - Benefits are excellent - Compensation - Remote first work culture is great + autonomy

Cons

- Doesn't make sense for SMB or smaller Mid-Market retailers to pay a SaaS fee when they can just integrate directly with a prime, near prime and sub-prime lender directly and pay the MDR rates - Collaboration can be slow at times with folks spread globally, Slack helps but still can be a challenge

Viewing 1 - 3 of 64 Reviews

Glassdoor has 65 ChargeAfter reviews submitted anonymously by ChargeAfter employees. Read employee reviews and ratings on Glassdoor to decide if ChargeAfter is right for you.