Pros
The pay is good, and the family health insurance plan offered is affordable. Opportunity to work in the field a couple days each week.
Cons
Work 60-70 hours/week so Health and family take their toll. It's a highly stressful environment due to the numerous process changes that don't make sense. Upper management is far removed from what is actually going on, and suggestions for improvement are ignored. The training department is also far removed from the realities of the job, which equates to 5 weeks of unproductive training, and new staff left without a clue. Due to the employees being overworked, highly stressed, unappreciated, and in close quarters, 3 or 4 sick days are easily used up due to stress related illness and burnout. This company lacks effective communication. Important information many times does not make it to the level of the supervisors and staff.
