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      CarMax

      Engaged Employer

      CarMax reviews

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      3.5

      60% would recommend to a friend

      (8,176 total reviews)
      avatar

      Keith Barr

      54% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      May 3, 2026

      carmax customer specialist

      Customer specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      work hours and somewhat flexible and decent amount of PTO

      Cons

      very rule driven, a fair amount of backwards thinking when it comes to ideas that divert from the group

      2.0
      May 3, 2026

      Learning opportunities overshadowed by unprofessional management

      Customer specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great for learning how to sale, Positioning the sale. Decent job for someone starting a career in Sales

      Cons

      Lack of professionalism, most of the worker avoid customers and management fails to hold them fully accountable. Management lack of understanding the full scope what cross functional truly means and if you question anything, they will condescend and try to make you look bad Cliquey. The location demographic is mostly Hispanic and hispanics mostly stay with their own kind. The pay. For the amount of work you do for just over minimum wage is criminal. The Bonus is laughable. Bonus for the store could be at 30% but your payout would be maybe 400-600 on top of your initial pay even if you sold 20 cars that month with ESP.

      Viewing 22 - 24 of 8,176 Reviews
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      ReviewsCarMax reviews

      Glassdoor has 8,345 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.