CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of work , automatic approval , choose what to repair , easy work

Cons

mostly body work and newer suspicious cars with odd problems they shouldnt have yet

1.0
Dec 5, 2025

Failing Business Model

Recommend
CEO approval
Business Outlook

Pros

Customers are loyal, repeat business

Cons

Management lower and top are not employee centered. Opinions do not impact but used to impact.

4.0
Dec 4, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

Great Co-workers Diversity Good Benefits

Cons

Pay Not enough employee staffing Management not supportive

Viewing 199 - 201 of 8,184 Reviews

Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.