CarMax reviews

3.5

59% would recommend to a friend

(8,183 total reviews)
avatar

Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 14, 2025

Unrealistic Expectations For A Simple Job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to work remotely.

Cons

A company so focused on fixing things that aren't broken, just to eventually lay off employees anyways.

2.0
Dec 14, 2025

Completely Lost

Recommend
CEO approval
Business Outlook

Pros

Coworkers have been relatively cool

Cons

Leadership is completely lost. I was part of the layoffs that happened in Oct 2025. It’s very clear to me that leadership is confused as to how to steer the ship clearly. Bill is/was more focused on trying to make his financials look better so he fired 800+ people to save face. Unfortunately those people have/had lives and bills but unfortunately he couldn’t care less.

4.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent support for educational goals

Cons

A fast-changing work environment at times during the days with needed quick ideas on how to pivot priority workload tasks.

Viewing 187 - 189 of 8,183 Reviews

Glassdoor has 8,352 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.