CarMax reviews

3.5

59% would recommend to a friend

(8,183 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

The company itself does put a lot of focus on getting and acting on feedback and is very diverse. Great culture and benefits and MOST of management is fantastic. Health insurance is expensive for a family but benefits are otherwise fantastic, the General Manager seems to really care about her people and is very fair, honest and supportive.

Cons

Consistent bullying and passive aggressive behavior from one person in management. It can make you dread coming into work everyday when the excuse seems to be "well they're just like that, you get used to it". And the hours are so irregular that it can be difficult to maintain a work life balance or handle responsibilities outside of work like childcare or schooling.

Viewing 166 - 168 of 8,183 Reviews

Glassdoor has 8,352 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.