CarMax reviews

3.5

60% would recommend to a friend

(8,181 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Communication, acknowledgment, recognition, growth, benefits

Cons

Work life balance as a sales manager is difficult when you have smaller children

2.0
Mar 2, 2026

Devilcorp

Recommend
CEO approval
Business Outlook

Pros

401k match, pay above industry standard

Cons

Structure is based on heavily centralized control from a home office that is ignorant to the realities of day to day operations in each store. Numbers are paramount, quality of work, and your quality of life are afterthoughts (if thought of at all). Management plays favorites, will lie to shut you up, and if you’re not well liked by them, on a personal level, they will find pretext to terminate your employment. After terminating people management doesn’t like, corporate decides to reduce the size of your team instead of hiring a new associate. Without overtime, you’re effectively forced to significantly increase your productivity or face performance based management. When corporate mishandles company finances, rank and file workers ALWAYS pay the price. Executives get massive bonuses and salary bumps while workers get cut hours for months at a time and rarely receive annual cost of living adjustments. If you are more than 5 minutes late or have an engagement that requires time off with less than two weeks notice. Management will force you to deplete your sick bank to avoid punitive attendance action. HEAVY HR presence, they frame it as corporate looking out for you. But it’s really corporate looking out for corporate.

Viewing 82 - 84 of 8,181 Reviews

Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.