CarMax reviews

3.5

60% would recommend to a friend

(8,180 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Its great you get to buy wholesale cars on the cheap. They offer decent medical benefits. Don't need to be very bright to work there. So that's a plus.

Cons

Upper Management has a complex. When you buy those wholesale cars, you MUST pay Carmax a profit of at least $1000 . Carmax touts the Best 100 places to work, but it was like hell on earth.

2.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Commission job means you can really take off and make some good money if you are able to push the numbers of cars & warranties sold each month.

Cons

Unfortunately every car & warranty sale equals the same dollar amount for respective club level, no matter the profit margin on the vehicle for the company. So you really do hit a ceiling when it comes to making some serious money.

2.0
Mar 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Carmax is a good place to work for part time sales people who either live at home or have a real job.

Cons

It is very depressing that Carmax raises that salary of its Ceo each year but at the same time refuses to to increase the sales comission, which stayed the same since 1993, Carmax changed the bonuses for sales people so they pay out less than they did in 1993. In reality every sales consultang got a hidden paycut. it is very annoying that the quality of the cars decreased and the main focus of the company is to teach sales consultants to sell through the flaws. Manager spent more time on training and development than on doing their job which should be helping sales people to help sell cars. the business office os more concerned about hteir coorporate numbers than to help sales people with solving problems. Carmax turned into a company over the last few years that focuses more on numbers and statistics than on business of selling cars.

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