It is very depressing that Carmax raises that salary of its Ceo each year but at the same time refuses to to increase the sales comission, which stayed the same since 1993, Carmax changed the bonuses for sales people so they pay out less than they did in 1993. In reality every sales consultang got a hidden paycut. it is very annoying that the quality of the cars decreased and the main focus of the company is to teach sales consultants to sell through the flaws. Manager spent more time on training and development than on doing their job which should be helping sales people to help sell cars. the business office os more concerned about hteir coorporate numbers than to help sales people with solving problems. Carmax turned into a company over the last few years that focuses more on numbers and statistics than on business of selling cars.