CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Dec 23, 2010
Recommend
CEO approval
Business Outlook

Pros

CarMax is associate focused. There are some that struggle with retail hours, but they do their best to make it managable. Growing company, so if you are willing to move, you can be promoted. Loved working there and I would go back if possible.

Cons

At the VP level, they have no idea what goes on at the stores and manage by snapshot. If you are on the "bad" list, they make it other manager's job to get the dirt and get you out. The level of feedback for manager's is inconsistent at best. Sell cars, keep your Compass score high by any means and don't get Cool line calls and you're golden.

1.0
Dec 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of good co-workers (not so much with managers and above) Great business model (from a customer perspective) National footprint

Cons

Difficult Hours (Retail) Work environment is too political (who likes you is more improtant than the quaility of your performance) Prefer task managers/yes men over true leaders Sr. Managers/Regional Mgrs are threatened by innovative thinking or suggestions for improvement

3.0
Dec 15, 2010

Disheartening

Recommend
CEO approval
Business Outlook

Pros

Good company ethics as long as you are doing your job the way they want

Cons

Very political environment. Reverse discrimination abundant and ignored at times.

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Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.