Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (145) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 748 reviews)); "Great people and very diverse" ((in 465 reviews)); "Culture is great and rewarding" ((in 309 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 290 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 174 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 561 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 466 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 229 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

59% would recommend to a friend

(8,192 total reviews)

Keith Barr

49% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Jan 1, 2012

Great place to learn and grow in the automotive field.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of exposure to the used car business. The opportunity to learn all aspects of the business.

Cons

Limited long term growth unless willing to relocate. Must be very flexible with work schedule.

1.0

Dec 21, 2011

Just Another Used Car Dealer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Customers love the concept and you will meet a lot of Great Customers and Fellow Team Members. You as a team member will love the concept until you meet the LGM management.

Cons

The location LGM is the person that is supposed to lead with the company values but when they come in at 10AM or later and blow out the door at 4pm it's kind of hard to run your location. Also when the LGM is there they just raise havoc for the location team that is trying to deliver the best possible experience to the customers. The Company touts the fact that they have been voted the Best Place to Work by Fortune 500. I am not sure what they are looking at because they must not have talked to the team members in the locations, so this must be a nice to have sell job by corporate to make the company look better. When team members are made to feel bad or pressured because they need time off for illness or family needs this is not comfortable for the team member and those that have to work around them. When a person becomes ill at work and the LGM says “you can’t leave until you do this, this, and this before you go home or to the doctor it makes a statement that can be missed which is “we don’t care about you until we have gotten the work we need out of you for the day!” Add to all of the above that you are outside in all kinds of weather also you better have a note to from your doctor to let you off the snow removal team or you will find yourself disciplined for not being a team player.

3.0

Dec 20, 2011

Needs some tweaking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training, good group of people in every department

Cons

Promotions based on politics, not on best candidate

Viewing 7990 - 7992 of 8,192 Reviews

Jobs at CarMax

Inventory Associate - Overnight

Auction Services Associate

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to learn and grow in the automotive field.

Just Another Used Car Dealer

Needs some tweaking

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