CarMax reviews

3.5

59% would recommend to a friend

(8,192 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Feb 1, 2012

Ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was nice to be able to see and drive a lot of different types of cars. I learned a lot about cars.

Cons

Unsatisfied with management because promotion were not given based on merit. However, that was probably just my management and does not reflect the company.

4.0
Jan 27, 2012

Good culture, but rigid and slow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time away policy for salaried employees, lots of people take anywhere from 3-6 weeks off. It's 8:30 or 9-5 for most positions. Few people have to stay late.

Cons

It can feel quite dull because the company is growing so slowly and it's incredibly PC. The salaries are also below average.

2.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Successful company Great business idea Nice employees Many locations

Cons

As a Salary Exempt employee, there is very little work/life balance. Salary Exempt employees/managers are expected to work 60-70 hours/week. It's mandatory to work a minimum of 11 hour days and normally that ends up being 13 hour days. At least once per month you have to work 6 days/week without getting any other days off the following week. They only observe 3 holidays/year so managers only get 3 holidays off each year. All other holidays are mandatory to work. No accrual policy. It's communicated that it's on an "as needed" basis which means whatever upper management feels you should have. I've been there several years and I'm lucky to get 2 weeks off each year.

Viewing 7981 - 7983 of 8,192 Reviews

Glassdoor has 8,361 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.