CarMax reviews

Way too many sales consultants for number of cars sold, leads to lack of $ for consultants Major emphasis on their proprietary sales process Management has a caring face, but is an inadequate support group Very concerned with bottom line, unless you're hired into the business office, inventory, buying office or as a mechanic, your ability to advance or change positions is greatly handicapped

-When customers return a car under the 5 day return policy, your pay gets taken back. No matter WHAT the reason was. -You will spend 80% of your time doing appraisal's for customers that have no desire to sell their car or do any further business with you. -The company itself it about promotion from within, but store level management makes it nearly impossible to promote qualified candidates. (3 store employees have been promoted to the next level in the past 5 years. MANY have expressed interest and have moved onto other opportunities because of the drawn out politically charged process.)