Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 782 reviews)); "Great people and very diverse" ((in 472 reviews)); "Culture is great and rewarding" ((in 334 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 300 reviews)); "Has a good Work environment" ((in 168 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 563 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 461 reviews)); "Managers have to write observations on you for everything that you do good or bad." ((in 291 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 242 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)

Keith Barr

60% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,203 reviews)

Ratings by demographic groups

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Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

5.0

Mar 3, 2025

Great company to work for

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

it's pretty relaxed, chill, and just do your job and you will be fine

Cons

alot of young out of high school kids apply and work. they are not interested in trying their best.

3.0

Mar 2, 2025

Decent

Inventory associate

Recommend

CEO approval

Business Outlook

Pros

Room for growth in the company

Cons

Could get slammed with a bunch of work

2.0

Mar 1, 2025

Not terrible overall but could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers Great benefits Work environment is decent for the most post

Cons

Pay isn’t competitive at all Used at will termination often Hard to grow; most people are stuck in the same position for years and years Terrible manager program Will pay external candidates more and will use internal candidates salary against them

Viewing 577 - 579 of 8,203 Reviews

Jobs at CarMax

Business Office Associate

Customer Service Consultant - Henderson (Remote)

Business Office Associate

Customer Service Consultant - Atlanta (Remote)

Vehicle Delivery Driver

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Decent

Not terrible overall but could be better

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