CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
avatar

Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Mar 27, 2025

Fast Paced Environment

Recommend
CEO approval
Business Outlook

Pros

Lots of training; upward mobility options; good compensation

Cons

Constantly moving from one duty to the next all day long. Must be okay with being in the elements (rain, cold, heat) much of the day.

3.0
Mar 27, 2025

Hard Job, Hard Environment

Recommend
CEO approval
Business Outlook

Pros

Some nice co workers, but hard to find You get your own space to work

Cons

They move the cards every week Very competitive staff No support in challenges

3.0
Mar 27, 2025

Overall Great Company

Recommend
CEO approval
Business Outlook

Pros

Working as a Sales Manager at CarMax has been a rewarding experience. I’ve had the opportunity to lead a team, support associate development, and help create a positive customer experience in a values-driven, fast-paced environment. There are a lot of great resources and support when it comes to benefits, and the time off policy is generous and well-structured, which makes a big difference in work-life balance. .

Cons

My biggest concern is the pay gap between salaried managers. Despite having the same responsibilities, there’s no clear structure for raises based on individual performance. This can be discouraging for those who go above and beyond without recognition or opportunity for advancement. More transparency and performance-based compensation would go a long way. It would also be beneficial if we made a salary and bonused more comparable to the same role at other companies in the industry.

Viewing 535 - 537 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.