CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
May 23, 2025

It’s alright

Recommend
CEO approval
Business Outlook

Pros

Great work staff and company overall

Cons

Slow at times with no floor to assist in times no one is walking through the door. Slow season is POOR

5.0
May 22, 2025

Carmax Experience

Recommend
CEO approval
Business Outlook

Pros

Work life balance, commitment to the customer, responsive regional managers, continuous innovation, company culture.

Cons

Change can take time, hr related issues can take too long and involve decision makers from HR

3.0
May 22, 2025

Alright

Recommend
CEO approval
Business Outlook

Pros

Decent pay, work around your schedule mostly if you're part time, good benefits, easy job once you understand the process, never dread going to work, good job for people who don't have a degree

Cons

Management shows favoritism, noticed they cap certain people on growth, no work-life balance because of the stores work hours, little bit of micromanagement, some policies are unclear

Viewing 448 - 450 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.