CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Money. That's the only reason I worked at this cess pool.

Cons

Horrible communication from management. Horrible management style all together. They will micromanage you to the grave. They will constantly change things that don't need changing. Conversely, they will not change the things that need the most changing. "Evolving" is what they call it I think. Job description says a lot of things. Key point is it says "assist with the wholesale auction". Nah. You'll run it. And you won't be compensated properly for it. This job is a scam so CarMax can make more money by hiring less people to do one of the most important jobs in the entire company. They are cold as can be. Robotic. Corporate to the bone and they don't care about their employees. They only care about how much money they can make and their precious image to their precious wholesale customers. I was personally threatened in the office I worked in with 3 witnesses. Instead of having my back they fired me for how I reacted. This place doesn't care about you. You are as expendable as the air you breathe. Zero motivation for good performance. They give you no reward for hard work or exceptional work other than the corporate "way to go bud!" Your raise? Lmao. Enjoy your "merit" raise. You'll work there for years and only increase your pay by a marginal amount. Dangerous working conditions as well. They will send you out to the heat/bitter cold in the middle of 500 cars and expect you to work through it with no complaints. No shaded areas. Nothing. They will send you out in cars that will have high potential of breaking down or critical components failing. Zero career growth opportunities. They dangle the carrot for you and leave you to chase it for eternity. Unless you kiss the ring of course. All in all. Complete waste of time. Ask yourself. Who wants to live that life?

1.0
Jun 18, 2025

Unethical company

Recommend
CEO approval
Business Outlook

Pros

Ability to work hybrid that’s it

Cons

CEO is devious, the entire HR structure is disgusting. Discrimination running rampant, toxicity throughout the company, extreme click behavior from management. Preferential treatment towards those in a click.

4.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great People Great Training Care about their employees

Cons

None, overall great place to work, operates with integrity

Viewing 424 - 426 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.