CarMax reviews

3.5

59% would recommend to a friend

(8,196 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

✔ Competitive pay & benefits ✔ Structured processes make tasks straightforward ✔ Some great coworkers who make the job enjoyable ✔ Opportunities for sales roles to earn solid commissions

Cons

✖ **Feeling like a cog in the machine** – Little recognition or personal investment in employees ✖ **One-sided decision-making** – Management often dismisses employee concerns without full investigation ✖ **Lack of empathy in leadership** – Defending a coworker led to my termination, with no fair hearing ✖ **Favoritism & exclusion** – Some employees feel left out, but speaking up is discouraged ✖ **High turnover** – Many talented people leave due to poor support

3.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lunch Breaks Friendly work environment

Cons

Low Pay Long Hours Rude Customers

Viewing 391 - 393 of 8,196 Reviews

Glassdoor has 8,365 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.