CarMax reviews

3.5

59% would recommend to a friend

(8,196 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Basic management experience and development

Cons

Underpaid, scheduled 50 hours with paystub reflecting 40 hours a week, growth based on jumping through hoops over performance, no incentive, one annual merit raise that doesn’t even touch cost of living increases

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been with CarMax for 10 years, and I can confidently say this company has been an incredible place to grow both personally and professionally. I’ve had the opportunity to work across 3 different locations, and no matter where I’ve been, the culture of teamwork, support, and development has remained consistent. I started my career as a Cosmetic Associate, and thanks to the many growth opportunities CarMax offers, I’m now in management, where I’ve spent the last 5 years. The company does a phenomenal job providing training programs that not only help you strengthen your current skills but also allow you to explore and learn new ones. Whether you’re looking to grow within your location or explore opportunities across the country, CarMax makes that possible. One of the things I appreciate most is the mentorship and guidance I’ve received along the way. I’ve been fortunate to work with some incredible leaders who have invested in my development and helped shape the leader I am today. CarMax truly values its associates and fosters an environment where people can thrive. The benefits are great, the people are even better, and the leadership is among the best in the industry. If you’re looking for a place where your hard work is recognized and you’re given the tools to grow, I highly recommend CarMax.

Cons

fast paced environment requires strong adaptability

Viewing 385 - 387 of 8,196 Reviews

Glassdoor has 8,365 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.