Capital One reviews

3.0

Be the first to recommend this company

(13,194 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Apr 9, 2024

On the decline

Recommend
CEO approval
Business Outlook

Pros

Decent pay and the hours aren't that bad.

Cons

Performance management is awful Culture is getting worse Morale on my team is low as we have attrition and our manager isn't very good. Way too many short term foreign contractors

1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Some teams, especially ones led by and reporting to employees who were with capital for a long time are still awesome all around

Cons

Capital One hired a lot of senior managers, directors and VPs from companies that are known for exploiting people and burning their old companies down. This rapid intake of toxicity resulted in complete change in culture and company's values. You will be graded and promoted based on your visibility, not your contributions or performance.

1.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

hybrid work and coworkers are nice

Cons

chaos management, company culture is so toxic and manager made up lies about my performance, took credit, and blamed me for his fault. There's no transparency from upper leadership. Too many stakeholders and ideas for one single project and no one could/ would like to make the call. Rather than improving projects and collaboration with coworkers, stack ranking makes people more into self-promoting, 'please' all stakeholders and blaming others for anything off.

Viewing 184 - 186 of 13,194 Reviews

Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.