Capital One reviews

3.0

Be the first to recommend this company

(13,121 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Aug 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Laid back culture; management and oversight is extremely lax, the most junior associates are trusted and empowered to get their deliverables compelted on their own schedule. I work in the Northern Virginia office and my entire management heirarchy is in the Richmond office, so I basically come and go as I please so long as I get my work done when it's needed and the results are good. I can basically work from home whenever I like. Going back to trust and empowerment of junior associates, this is true also in terms of the work assigned; management does very little hand-holding, leans on these associates to perform most of the work on their own.

Cons

Traveling to Richmond on a weekly basis is a pain the rear. At this point I basically go on my own schedule, nobody absolutely mandates I make the trip, but to effectively get results and exposure to management I don't really have a choice. Most of the analyst teams have too much middle management; anaylsts report to managers report to directors report to VP, when in reality it seems VP always sets the strategy, analysts perform the work, and everyone in between just refines the powerpoint. The "Information Based Strategy" environment at times is too analytic; too much time and manpower is spent in overly detailed valuations frameworks that provide little if any value.

5.0
Aug 6, 2008

Good Company - Work hard, Play Hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working environment that challenges you both from an intellectual point of view as well as personal development. Some up or out mentality that is left over from the number of consultants that they hired in the past. Fairly strong leadership that cares about their associates and hence developed some very nice severance packages. Attempting to develop some stronger leadership from within, but there is a tendency to look at IQ versus EQ.

Cons

Too much focus and time on performance management. Easy to get a reputation...difficult to break it. Saw performance reviews that repeated the same development opportunity year over year. Difficult environment to get promoted in given the current and continuing reduction in workforce. Environment can produce an elitist attitude.

3.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Felxible work environment is good

Cons

A whole lot of arrogance -- "I am was an electricl engineer in college a year ago, and I think we should..."

Viewing 13084 - 13086 of 13,121 Reviews

Glassdoor has 21,224 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.