Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2009 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1628 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1408 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1227 reviews)); "The salary was good and decent." ((in 350 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 750 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 527 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent layoffs and outsourcing" ((in 197 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,156 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

13K reviews

4.0

Jul 10, 2009

Great place to work - great people, fairness in measuring performance, transperent strategies

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Merit-driven performance mgmt and compensation increases - Transperent strategies, shared with associates on a regular basis (CEO talks to most exempt-level associates at least once every year) - Performance ratings are "calibrated" across people in similar jobs/levels - adds fairness to the process vs. based simply on manager discretion - Colleagues are very capable and competent - FUN place to work

Cons

- Lot of change, fast-paced (although plenty of opportunities to balance work-life during off peak times) - Interview process is very rigorous and highly selective...makes it difficult for managers to hire external candidates - Pay policy is fair, but not a "premium pay" approach (although talent selection is geared towards top notch)

5.0

Jul 2, 2009

A fun place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Capital One is the best place that I have worked at. I don't dread going in to work, and when I get there, everyone is the same way. It is a good change of pace compared to jobs where the workday just crawls by

Cons

It seems like sometimes, the relaxed culture leads people to worry more about the next softball game, and less about the economy.

3.0

Jun 25, 2009

Business Manager

Business manager

Recommend

CEO approval

Business Outlook

Pros

Capital One truly has some of the best talent around, particularly when it comes to risk and credit policy. The pay is "competitive", and by competitive, I mean average or just above. Capital One, like many other employers, aims to curb cash compensation with other perks, like vacation and flexible work arrangements. It's also historically been very heavy on H1B work visas. If those things are important to you, it can be a great place.

Cons

My last department had a 1-2% annual promotion rate, shortly before reorganizing and laying off half the the group, despite rigorous performance managment, high ratings, and raises and bonuses to boot. However, promotion rates were inconsistent across the organization.

Viewing 13027 - 13029 of 13,156 Reviews

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