Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1980 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1619 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1401 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1269 reviews)); "The salary was good and decent." ((in 360 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 738 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 561 reviews)); "Brutal performance management" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 271 reviews)); "Frequent Layoff and Reorganization." ((in 199 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,156 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Aug 28, 2009

Consultant culture

Contracts manager

Recommend

CEO approval

Business Outlook

Pros

Very smart people, by and large. Nice working environment. Tries to allow flexibility for life/work, not necessarily full balance. Compensation pretty generous, especially for Richmond market.

Cons

The company is a creation of consultants and it shows in the culture. Process rules all. And there is a great emphasis of presenting power point decks, rather than using complete sentences. Direct managers can make or break your career progression and they can be a mixed lot. They use the Jack Welch-inspired forced curve for employee evaluation.

3.0

Aug 17, 2009

Confusing...

Senior director - compliance

Recommend

CEO approval

Business Outlook

Pros

-Pay and benefits are good and probably on par or above similar organizations -Smart staff. Co-workers are very intelligent, hard-working people -Company is doing relatively well in a tough environment

Cons

-Sr. Executives and Management leaves a lot to be desired when it comes to people mgmt -Compliance's support of the organization is driven by organizational changes, no fore-thought put into how Compliance should be used to support a growing, geographically diverse organization -HR is becoming more vague and secretive regarding pay and benefits.

4.0

Aug 9, 2009

Good place to learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very talented smart and dedicated co-workers. From a number crunching culture, second to none

Cons

Negotiate harder than you think you need to because you will stay at the same level for some time. Reliance on analytics can stifle new ideas.

Viewing 13018 - 13020 of 13,156 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

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Full Time Branch Ambassador - New Iberia

New Iberia, LA

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Senior Associate, Horizontal HR Business Partner

McLean, VA

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Senior Administrative Assistant (Administrative Support Assistant III)

McLean, VA

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Part Time Branch Ambassador - NYC

New York, NY

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