Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1157) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1627 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1395 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1259 reviews)); "The salary was good and decent." ((in 369 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 757 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 544 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "Frequent layoffs and outsourcing" ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,193 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,193 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Sep 28, 2011

I was dissatisfied with my overall experience with Capital One.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Capital One has really good benefits and excellent work life balance. The holidays are a plus because you receive time off for just about all federal holidays, President's Day, Columbus Day, etc., including the national holidays. The yearly bonus is great plus.

Cons

The performance evaluation process is not entirely fair. It's highly subjective and promotions are few and far between. Compensation is not below average in the industry (low base pay), however a bonus is given yearly but not guaranteed and it's solely based on your performance evaluation. Re-orgs are constant and at times you could have 2-3 managers in one year, which I think hinders career growth.

5.0

Sep 25, 2011

Great environment, smart people

It contractor - data analyst

Recommend

CEO approval

Business Outlook

Pros

West creek is a great campus, with forward thinking people

Cons

employees have been there forever

4.0

Sep 25, 2011

Great place to learn, tough place to grow

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

People at Capital One at all levels are intelligent, innovative, and hard-working. Information is open and easily shared across departments. I rarely encountered people who were an impediment to my work. Also, employees are given an immense level of responsibility, even in the early stages of their career. It's a great place to learn and develop as a productive employee and easy to deliver positive contributions. They also encourage job rotations across departments, which I found an excellent way to learn about the company.

Cons

They pay is low, especially for the D.C. area. It is also difficult to be promoted from Analyst to Manager, even after 5+ years of experience and an MBA. Part of that is due to a preference of hiring managers from the outside, and part of that is limiting promotions to only 10% of the analyst group each year.

Viewing 12883 - 12885 of 13,193 Reviews

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