Capital One reviews

3.0

Be the first to recommend this company

(13,238 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,238 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer decent Salary and benefits

Cons

Culture does not promote collaboration. Mandatory reduction 10%-15% every 6 months.

3.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The technical achievement is impressive. Rich was a true visionary when investing in the infrastructure needed to build an agile tech/bank empire.

Cons

The performance management approach is poisoning the company from the inside out. Everyone knows it except for the one person forcing it forward. It has created a toxic blend of constant anxiety, extreme politics, back-biting, self-preservation, and self-interest before mission. No one is ever doing their best work because the process creates so much noise. Forcing 15% of associates into the underperforming category twice a year feels ethically wrong, especially when you’re required to make up reasons that are unjustified and not commensurate with the actual performance and results.

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Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.