Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1160) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1985 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1662 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1430 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1248 reviews)); "The salary was good and decent." ((in 361 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 754 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 571 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 544 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "Frequent Layoff and Reorganization." ((in 204 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.0

Be the first to recommend this company

(13,211 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,211 reviews)

Ratings by demographic groups

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Capital One has an employee rating of 3.0 out of 5 stars, based on 13,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews

2.0

Feb 7, 2026

Some parts of Captial One are irredeemably bad

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

* Job is easy for the most part as technical depth is non-existent * Solid benefits - 7% (3% unconditional, 4:6% 401K, 2 yr cliff) match - 15 days of backup child care via Bright Horizons - on average 20 days of vacation with unlimited sick time

Cons

* YMMV as this all depends on your team and direct leadership. If it's bad, it's B.A.D. If it's okay, it's okay. * PIP culture is real - believe what you read elsewhere on the internet. * Internal tools are absolutely awful and major obstacles most of the time

4.0

Feb 7, 2026

Good work life balance

Sr. project manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good work/life balance

Cons

Beauracratic decision making makes for slow progress in completing projects Constant changes in organizational structures make life chaotic Lots of employee churn due to unrealistic expectations and favoritism

4.0

Feb 6, 2026

A great step up in my field

Intern

Recommend

CEO approval

Business Outlook

Pros

I was able to have a low stress, high learning internship in my chosen career path at capital one.

Cons

Onboarding took 2 weeks more than expected.

Viewing 496 - 498 of 13,211 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

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Work from Home - Customer Service Coordinator - Digital Operations

Richmond, VA

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Chief of Staff, Customer Management Project Manager - Business Cards & Payments (Remote Eligible)

Richmond, VA

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Work From Home - Senior Complaints Coordinator (CRT - Customer Resolution Team)

Richmond, VA

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Manager, Cyber Threat Researcher, Cyber Intelligence (Remote Eligible)

McLean, VA

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Capital One

Capital One reviews

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Some parts of Captial One are irredeemably bad

Good work life balance

A great step up in my field

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