Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1159) , Senior Software Engineer (549) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1998 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1630 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1429 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1214 reviews)); "The salary was good and decent." ((in 355 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 742 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 541 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "Frequent layoffs and outsourcing" ((in 204 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,197 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,197 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Feb 19, 2026

Changing Culture

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, Full AWS Cloud infrastructure

Cons

Performance reviews are stack ranking so you'll be rated against your peers. You'll need to find a really good manager you trust to represent you.

5.0

Feb 19, 2026

Great place to work at

Branch ambassador

Recommend

CEO approval

Business Outlook

Pros

401k 3% match Great health insurance Dental insurance exists which is great, but its an alright insurance 4 weeks of pto

Cons

Performance ratings are very difficult Every mistake in branch is very impactful Main metric is customers review

3.0

Feb 18, 2026

engineer

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

wlb , pay, location, bank holidays

Cons

boring work, managament , slow , tiring

Viewing 436 - 438 of 13,197 Reviews

Jobs at Capital One

Full Time Branch Ambassador - Bogalusa Area

Bogalusa, LA

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Part Time Branch Ambassador - Texarkana

Texarkana, TX

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Part Time Branch Ambassador - Thibodaux

Thibodaux, LA

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Full Time Branch Ambassador - Bunkie

Bunkie, LA

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Part Time Branch Ambassador - New Iberia

New Iberia, LA

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