Capital One reviews

3.0

Be the first to recommend this company

(13,194 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off and VTO, great management and work environment.

Cons

High call volume at times, unrealistic expectations and goals, customers can be really hostile.

Viewing 394 - 396 of 13,194 Reviews

Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.