Capital One reviews

3.0

Be the first to recommend this company

(13,185 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good company that rewards - Decent Pay - Good people - Good tech base - Good progression

Cons

- Curve based performance reviews - Can be some favouritism. - Bit of a revolving door - Some managers/senior managers are very absent. Not particularly transparent, and many expect associates to approach them, with no regard for the other way. Also high expectation on associates to be 'visible', when many managers are not.

4.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Capital One Software is considered a startup within a large org. The overall culture of the org is great, although the sales teams are not as collaborative and friendly as past ones I've been part of. We also lack key product features and functionalities that would enable sellers to sell more.

Cons

Just had layoffs across the entire org, product is not profitable, and many are concerned about the future trajectory of the product Slingshot.

Viewing 367 - 369 of 13,185 Reviews

Glassdoor has 21,307 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.